Shipping Policy

Last updated: June 13, 2026

We currently ship across India. All orders are dispatched from Bhubaneswar, Odisha.

1. Shipping Charges

Order Value Shipping Charge Estimated Delivery
Below ₹499 ₹49 5–7 business days
₹499 and above FREE 5–7 business days

Delivery to remote areas (North-East, Andaman & Nicobar, J&K) may take 7–10 business days.

2. Dispatch Timeline

Orders are processed and dispatched within 1–2 business days of payment confirmation. Orders placed after 5 PM IST are processed the next business day.

3. Order Tracking

Once dispatched, you will receive a tracking number via WhatsApp or email. You can track your order on the courier partner's website. For assistance, contact us on WhatsApp.

4. Packaging

All products are packed in food-grade, moisture-resistant pouches and placed in sturdy outer boxes to prevent damage during transit. We use minimal plastic as part of our sustainability commitment.

5. Failed Delivery

If delivery fails due to an incorrect address or repeated non-availability, the package will be returned to us. Re-dispatch charges of ₹99 will apply for a second delivery attempt.

6. Damaged in Transit

If your order arrives damaged, photograph the package and product immediately and contact us within 24 hours. We will arrange a replacement at no additional cost. See our Refund Policy for details.

7. Contact

Email: info@utkara.in
WhatsApp: +91 81496 19270

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